Division
The majority voted in favour of an [amendment](https://www.openaustralia.org.au/senate/?gid=2024-11-21.421.1) introduced by South Australian [Anne Ruston](https://theyvoteforyou.org.au/people/senate/sa/anne_ruston) (Liberal), which means it passed and will now form part of the bill. ### Amendment text > *(1) Clause 361, page 365 (after line 30), after subclause (1), insert:* > >> *(1A) Without limiting subsection (1), the rules must provide that if a complaint is made to the Complaints Commissioner about:* >> >>> *(a) the compliance of a registered provider or a responsible person or aged care worker of a registered provider with this Act; or* >>> >>> *(b) a registered provider acting in a way that is incompatible with the Statement of Rights;* >>> >>> *the Complaints Commissioner must, by the end of the period specified in the rules:* >>> >>> *(c) deal with and resolve the complaint; and* >>> >>> *(d) prepare a written statement (a complaint determination) setting out:* >>> >>>> *(i) what action (if any) the Complaints Commissioner took to deal with and resolve the complaint; and* >>>> >>>> *(ii) what action (if any) should be taken by another person to deal with and resolve the complaint; and* >>>> >>>> *(iii) information relating to the review or reconsideration of decisions made under the scheme; and* >>> >>> *(e) give the person who made the complaint a copy of the complaint determination.*
Senate, 2024-11-21. affirmative: ayes 43, noes 16.
Question
The majority voted in favour of an [amendment](https://www.openaustralia.org.au/senate/?gid=2024-11-21.421.1) introduced by South Australian [Anne Ruston](https://theyvoteforyou.org.au/people/senate/sa/anne_ruston) (Liberal), which means it passed and will now form part of the bill. ### Amendment text > *(1) Clause 361, page 365 (after line 30), after subclause (1), insert:* > >> *(1A) Without limiting subsection (1), the rules must provide that if a complaint is made to the Complaints Commissioner about:* >> >>> *(a) the compliance of a registered provider or a responsible person or aged care worker of a registered provider with this Act; or* >>> >>> *(b) a registered provider acting in a way that is incompatible with the Statement of Rights;* >>> >>> *the Complaints Commissioner must, by the end of the period specified in the rules:* >>> >>> *(c) deal with and resolve the complaint; and* >>> >>> *(d) prepare a written statement (a complaint determination) setting out:* >>> >>>> *(i) what action (if any) the Complaints Commissioner took to deal with and resolve the complaint; and* >>>> >>>> *(ii) what action (if any) should be taken by another person to deal with and resolve the complaint; and* >>>> >>>> *(iii) information relating to the review or reconsideration of decisions made under the scheme; and* >>> >>> *(e) give the person who made the complaint a copy of the complaint determination.*
How each member voted
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Related bills
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