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Royal Commission into Misconduct in the Banking, Superannuation and Financial Services Industry

Royal commission · Commonwealth · Dated

Established
Report length
530 pages

Summary

The report's own summary: 1. Introduction, pages 35 to 84

Generated summary: written by an AI model from the report text and checked against the cited pages.

  • The financial services Royal Commission examined misconduct and behaviour that fell below community expectations in financial services businesses.

    Report, page 35

  • It considered banking, financial advice, superannuation and insurance, as well as industry culture, governance, remuneration and regulators.

    Report, page 42

  • The Commission concluded that rewards encouraged misconduct, customers faced unequal power and information, conflicts harmed clients’ interests and wrongdoing too often escaped proper accountability.

    Report, page 35 · Report, page 36 · Report, page 37

  • It placed primary responsibility on the businesses concerned and their boards and senior managers.

    Report, page 38

  • The Commission recommended changes to lending, advice fees, insurance, superannuation, remuneration and regulatory oversight, including duties for mortgage brokers to prioritise borrowers’ interests.

    Report, page 54 · Report, page 59 · Report, page 63 · Report, page 65 · Report, page 69 · Report, page 75

In the body's own words

  1. Conclusion

    Fourth, too often, financial services entities that broke the law were not properly held to account.

    Report, page 37

  2. Conclusion

    There can be no doubt that the primary responsibility for misconduct in the financial services industry lies with the entities concerned and those who managed and controlled those entities: their boards and senior management.

    Report, page 38

Recommendations

No recommendations are reproduced in this record. This does not establish that the report contains none.

About the inquiry

Established
In accordance with the Letters Patent issued to me on 14 December 2017 Report, page 3
Commissioner
Kenneth M Hayne Commissioner Report, page 3
Final report

Official documents 3

Coverage

This record

  • Recommendations are not yet loaded from the final report: its list of recommendations is set out in a form OPAX does not yet read reliably.