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Evaluation of the Practices, Policies and Procedures of the Department for Correctional Services

Evaluation report · Independent Commission Against Corruption (South Australia) (SA ICAC) · South Australia · Published

Recommendations
24
Report length
186 pages

Summary

The report's own summary: Executive Summary, pages 8 to 10

Generated summary: written by an AI model from the report text and checked against the cited pages.

  • South Australia’s Independent Commissioner Against Corruption evaluated the Department for Correctional Services to identify ways to reduce corruption and other integrity risks.

    Report, page 8 · Report, page 9

  • The evaluation concentrated on prisons and examined organisational culture, reporting, policies, recruitment, training and performance management.

    Report, page 8 · Report, page 9

  • The Commissioner considered the Department’s policies and procedures sound but identified improvements to their management, recruitment, training and performance expectations.

    Report, page 10

  • The Commissioner made 24 recommendations covering staff training, policy controls, prisoner interactions, prison security and performance management.

    Report, page 10 · Report, page 12 · Report, page 13 · Report, page 14

In the body's own words

  1. Recommendation

    Introduce regular and mandatory training about grooming and inappropriate relationships for all staff who have regular contact with prisoners.

    Report, page 13

  2. Recommendation

    Reinforce the need for absolute compliance with access control screening procedures for all persons entering a prison, including staff.

    Report, page 13

Findings, opinions and statements

Allegations are not findings. A commission's finding or opinion of corrupt conduct or misconduct is not a finding that a person is guilty of a criminal offence, and the commissions say so in their reports.

No findings are reproduced in this record. This does not establish that the report contains none.

Recommendations 24

  1. Recommendation 1

    Ensure all staff receive mandatory annual training in respect of bullying and harassment.

    Report, page 12

  2. Recommendation 2

    Clarify the roles and responsibilities in respect of the policy life-cycle between the Operational Support and Performance Section and the Strategic Policy, Projects and Partnerships Section.

    Report, page 12

  3. Recommendation 3

    Ensure Executive Instructions issued by the Chief Executive or other authorised person are the subject of Standard Operating Procedure 063 ‘Management of Policies and Procedures’ to ensure those instructions are absorbed into relevant policies.

    Report, page 12

  4. Recommendation 4

    Ensure Executive Instructions are included in the quarterly report prepared by the Strategic Policy, Projects and Partnerships Section for the Chief Executive’s review.

    Report, page 12

  5. Recommendation 5

    Conduct a review of policies, procedures and Executive Instructions currently available on the Department’s intranet to identify and delete outdated and obsolete documents.

    Report, page 12

  6. Recommendation 6

    Amend Standard Operating Procedure 063 to include a process to determine and approve the appropriate dissemination and education strategy to be applied in respect of any new or amended policy, procedure or Executive Instruction.

    Report, page 12

  7. Recommendation 7

    Reinforce to all managers and supervisors the need to insist on adherence to established policies and procedures.

    Report, page 12

  8. Recommendation 8

    Amend the ‘Conflict of Interest Policy’ to require all staff who have contact with prisoners to make a disclosure of any conflict of interest (or to declare no such conflicts exist) on an annual basis.

    Report, page 13

  9. Recommendation 9

    Introduce regular and mandatory training about grooming and inappropriate relationships for all staff who have regular contact with prisoners.

    Report, page 13

  10. Recommendation 10

    Consider the feasibility of establishing a separate communication channel for staff to raise concerns about their interactions with prisoners or their observations of others’ interactions and to receive support to manage those concerns.

    Report, page 13

  11. Recommendation 11

    Develop a staff rotation policy which defines and reflects the underlying rationale and principles to be applied in determining appropriate rotation arrangements.

    Report, page 13

  12. Recommendation 12

    Reinforce the need for absolute compliance with access control screening procedures for all persons entering a prison, including staff.

    Report, page 13

  13. Recommendation 13

    Consider the merits of transitioning to an electronic mail system for prisoner mail.

    Report, page 13

  14. Recommendation 14

    Assess the feasibility of changes to CCTV technology to allow for the retention of footage for at least three months.

    Report, page 13

  15. Recommendation 15

    Advance the trial planned for Yatala Labour Prison to assess the feasibility of the widespread use of body-worn cameras in all prisons.

    Report, page 13

  16. Recommendation 16

    Consider implementing a system where workplace ‘contact officers’ are embedded across all parts of the organisation.

    Report, page 13

  17. Recommendation 17

    Ensure that where matters are referred to sites for investigation, steps are taken to identify and manage any perceived or actual conflicts of interest that may compromise the impartiality or perceived impartiality of the investigation.

    Report, page 14

  18. Recommendation 18

    Develop a recruitment policy setting out expectations with respect to recruitment activities conducted within the Department.

    Report, page 14

  19. Recommendation 19

    Ensure managers and supervisors receive training in respect of conducting Performance Development Plans and having difficult conversations with staff about poor performance.

    Report, page 14

  20. Recommendation 20

    Circulate information to staff reminding them of their obligation to participate in Performance Development Plans.

    Report, page 14

  21. Recommendation 21

    Develop a performance management policy and procedure that outlines performance management responsibilities and processes.

    Report, page 14

  22. Recommendation 22

    Clarify the role of supervisors in relation to performance management and Performance Development Plans.

    Report, page 14

  23. Recommendation 23

    Provide managers with access to a central information system combining information about the work history and performance of his or her staff.

    Report, page 14

  24. Recommendation 24

    Develop a policy outlining the circumstances where staff may be ineligible for overtime.

    Report, page 14

Published responses

No published response was found.

Coverage

This publisher

  • Office for Public Integrity: publishes only its annual reports (excluded); no OPI report or statement records.
  • Since October 2021 the Commission does not make findings of corrupt conduct; most records have no findings.
  • Government and agency responses are recorded only where the Commission's page links them or the report reproduces them; implementation status is not published by the Commission as structured data.
  • Scanned reports without a text layer are not read (no OCR); their recommendations stay not_extracted.
  • Recommendations are extracted only from numbered 'Recommendation N' lists; reports that set out recommendations in prose, tables or unnumbered lists keep recommendations_status not_extracted.
  • Findings are extracted only from investigation reports that state them in the Commissioner's own words (Oakden 2018, Gillman 2015); public statements are not read for findings.