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Services Australia Annual Report 2025-26

Non-Corporate Commonwealth Entity · Commonwealth · Published

Total expenses
$6.17 billion
Ongoing staff
33,286
Non-ongoing staff
178
Consultancy contracts
$9.6 million
33 contracts
Non-consultancy contracts
$2.53 billion
3,228 contracts

Official source

Transparency Portal data for this report (JSON)

transparency.gov.au

Published headline figures

Income statement extract

Total expenses
$6.17 billion (6,169,743 in $'000)
Employee benefits
$3.65 billion (3,647,395 in $'000)
Suppliers
$1.48 billion (1,481,777 in $'000)
Revenue from government
$5.46 billion (5,464,110 in $'000)
Own-source income
$278.5 million (278,465 in $'000)

Unit: Portal template for this table type; the table item itself does not state a unit.

Income statement table on the Transparency Portal (JSON)

Staff

Staff numbers are headcounts as published in the all ongoing and all non-ongoing employee tables, not full-time equivalents.

Consultancy contracts

Expenditure
$9.6 million (9,570 in $'000)
Contracts
33
New contracts
17
Ongoing contracts
16

Consultancy contracts table on the Transparency Portal (JSON)

Non-consultancy contracts

Expenditure
$2.53 billion (2,531,607 in $'000)
Contracts
3,228
New contracts
1,165
Ongoing contracts
2,063

Non-consultancy contracts table on the Transparency Portal (JSON)

Published disclosure tables 5

Information about remuneration for key management personnel12 rows · Unit: dollars; band averages are per person in the band

Source table on the Transparency Portal · Licence CC BY 4.0

Key management personnel remuneration is reported on an accrual basis for the period each person held the role, so part-year amounts are not annual salaries.

NamePositionBase salaryBonusesOther benefitsSuperannuationLong service leaveOther long termTerminationTotal
David HazlehurstChief Executive Officer771,93801,415111,92926,20400911,486
Charles McHardieChief Information and Digital Officer561,45001,41587,24218,03300668,140
Randall BrugeaudChief Operating Officer545,38801,41598,50921,45000666,762
Jonathon ThorpeDeputy CEO Service Delivery Excellence475,92701,41580,08338,42900595,854
Chris BirrerDeputy CEO Payments and Integrity474,36201,41584,41526,42100586,613
Kirsty FaichneyDeputy CEO Program Design / Deputy CEO Product Management and Organisational Reform460,52701,41585,81018,10200565,854
Bo RobertsonDeputy CEO Customer Service Delivery404,83901,41567,39719,38100493,032
Jason LuccheseActing Deputy CEO Strategy and Performance369,01001,22852,9579,38800432,583
Susie SmithDeputy CEO Strategy and Performance276,51301,41586,91923,13200387,979
Stuart TurnbullActing Deputy CEO Program Design216,513093534,3146,13300257,895
Robyn ShannonDeputy CEO Program Design145,689040825,0186,57300177,688
Total114,702,156013,891814,593213,246005,743,886
Information about remuneration for senior executives13 rows · Unit: dollars; band averages are per person in the band

Source table on the Transparency Portal · Licence CC BY 4.0

Senior executive and other highly paid staff rows are bands with a count and averages, not individuals. Never multiply or add averages across bands, bodies or years.

Pay bandPeopleAverage base salaryAverage bonusesAverage other benefitsAverage superannuationAverage long service leaveAverage other long termAverage terminationAverage total
$0 – $220,0001481,341067615,3268,25900105,602
$220,001 – $245,0004159,11001,00427,7138,330032,732228,889
$245,001 – $270,0005206,68801,23335,10414,50200257,527
$270,001 – $295,00023228,20901,42239,15712,57400281,362
$295,001 – $320,00033250,04301,54943,04614,45300309,091
$320,001 – $345,00040270,16801,43547,43815,51200334,553
$345,001 – $370,00031286,98002,59850,46616,68900356,733
$370,001 – $395,00011309,32805,49151,83615,21200381,867
$395,001 – $420,0004332,54401,41560,77015,94000410,669
$420,001 – $445,00010347,86503,32961,56819,12300431,885
$445,001 – $470,0003363,33001,09664,52723,59400452,547
$470,001 – $495,0001373,876021,41562,73820,64800478,677
$495,001 - $520,0001394,597021,91570,06421,00900507,585
Information about remuneration for other highly paid staff3 rows · Unit: dollars; band averages are per person in the band

Source table on the Transparency Portal · Licence CC BY 4.0

Senior executive and other highly paid staff rows are bands with a count and averages, not individuals. Never multiply or add averages across bands, bodies or years.

Pay bandPeopleAverage base salaryAverage bonusesAverage other benefitsAverage superannuationAverage long service leaveAverage other long termAverage terminationAverage total
$265,000 – $270,0001101,1050021,2531,9870143,364267,709
$270,001 – $295,0006206,98808,31730,7057,251023,114276,375
$370,001 – $395,0002169,3060029,3016,3750179,800384,782
Organisations Receiving a Share of Reportable Consultancy Contract Expenditure Current Report Period (2025-26)5 rows · Unit: $'000 GST inclusive

Source table on the Transparency Portal · Licence CC BY 4.0

OrganisationExpenditure$'000 GST inclusive
KPMGABN 511946601834,280
Sententia Consulting Pty LtdABN 856395806621,074
KordaMenthaABN 362205760381,037
Protiviti Pty LtdABN 27108473909785
ConceptSix Pty LtdABN 54641263238650
Organisations Receiving a Share of Reportable Non-Consultancy Contract Expenditure Current Report Period (2025-26)5 rows · Unit: $'000 GST inclusive

Source table on the Transparency Portal · Licence CC BY 4.0

OrganisationExpenditure$'000 GST inclusive
Jones Lang LaSalle (ACT) Pty LtdABN 69008585260331,131
IBM Australia LtdABN 79000024733251,320
Telstra LimitedABN 64086174781182,934
Data # 3 LimitedABN 3101054526761,821
Australian Postal CorporationABN 2886497057960,446

Record snapshot: · This record as JSON