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Services Australia Annual Report 2023-24

Non-Corporate Commonwealth Entity · Commonwealth · Published

Total expenses
$4.37 billion
Ongoing staff
32,737
Non-ongoing staff
817
Consultancy contracts
$6.1 million
9 contracts
Non-consultancy contracts
$2.34 billion
3,077 contracts

Official source

Transparency Portal data for this report (JSON)

transparency.gov.au

Published headline figures

Income statement extract

Total expenses
$4.37 billion (4,366,917 in $'000)
Employee benefits
$3.18 billion (3,176,953 in $'000)
Suppliers
$1.19 billion (1,189,964 in $'000)
Revenue from government
$4.82 billion (4,823,214 in $'000)
Own-source income
$275.9 million (275,877 in $'000)

Unit: Portal template for this table type; the table item itself does not state a unit.

Income statement table on the Transparency Portal (JSON)

Staff

Staff numbers are headcounts as published in the all ongoing and all non-ongoing employee tables, not full-time equivalents.

Consultancy contracts

Expenditure
$6.1 million (6,129 in $'000)
Contracts
9
New contracts
6
Ongoing contracts
3

Consultancy contracts table on the Transparency Portal (JSON)

Non-consultancy contracts

Expenditure
$2.34 billion (2,336,431 in $'000)
Contracts
3,077
New contracts
1,789
Ongoing contracts
1,288

Non-consultancy contracts table on the Transparency Portal (JSON)

Published disclosure tables 5

Information about remuneration for key management personnel13 rows · Unit: dollars; band averages are per person in the band

Source table on the Transparency Portal · Licence CC BY 4.0

Key management personnel remuneration is reported on an accrual basis for the period each person held the role, so part-year amounts are not annual salaries.

NamePositionBase salaryBonusesOther benefitsSuperannuationLong service leaveOther long termTerminationTotal
David HazlehurstChief Executive Officer366,78701,88737,1738,68200414,530
Rebecca SkinnerChief Executive Officer166,48401,00325,4493,98200196,918
Chris BirrerDCEO – Payments and Integrity500,93801,47276,31550,54700629,272
Russell EganCOO – Corporate Enabling223,82601,04754,81716,4640269,443565,597
Charles McHardieCIDO – Technology and Digital Programs449,12901,47277,79418,53300546,927
Kirsty FaichneyDCEO – Program Design412,78601,47273,60727,35000515,215
Jonathon ThorpeDCEO – Service Delivery Excellence369,170030,18765,86328,46100493,681
Jarrod HowardDCEO – Customer Service Delivery385,41401,47262,35622,78600472,027
Michelle LeesDCEO – Service Delivery Excellence85,18903,83212,3872,4910366,579470,477
Susie SmithDCEO – Strategy and Performance345,18101,47271,39922,52100440,573
Danielle RegelingActing COO – Corporate Enabling167,379059422,12127,58100217,675
Robert HigginsActing DCEO – Payments and Integrity120,738047018,5762,86300142,647
Grant TidswellStrategic Advisor Transformation75,0270277000075,305
Information about remuneration for senior executives10 rows · Unit: dollars; band averages are per person in the band

Source table on the Transparency Portal · Licence CC BY 4.0

Senior executive and other highly paid staff rows are bands with a count and averages, not individuals. Never multiply or add averages across bands, bodies or years.

Pay bandPeopleAverage base salaryAverage bonusesAverage other benefitsAverage superannuationAverage long service leaveAverage other long termAverage terminationAverage total
$0 – $220,0003680,74601,07118,4055,23906,248111,709
$220,001 – $245,00011195,28901,72730,3689,91700237,301
$245,001 – $270,00036207,58701,62636,46110,18704,695260,556
$270,001 – $295,00041226,57401,53340,11113,67900281,897
$295,001 – $320,00030246,57501,54044,09513,41600305,626
$320,001 – $345,00013264,04501,74346,22717,63400329,649
$345,001 – $370,00010285,14402,93750,60618,84500357,532
$370,001 – $395,0006272,04606,29046,93116,792038,814380,873
$395,001 – $420,0005279,92102,40548,10512,520064,575407,526
$420,001 – $445,0002330,258023,90958,25125,24200437,660
Information about remuneration for other highly paid staff4 rows · Unit: dollars; band averages are per person in the band

Source table on the Transparency Portal · Licence CC BY 4.0

Senior executive and other highly paid staff rows are bands with a count and averages, not individuals. Never multiply or add averages across bands, bodies or years.

Pay bandPeopleAverage base salaryAverage bonusesAverage other benefitsAverage superannuationAverage long service leaveAverage other long termAverage terminationAverage total
$250,000 – $270,0008178,63202,63726,72432,476020,409260,878
$270,001 – $295,0004140,863068,48023,18011,290039,285283,098
$295,001 – $320,0001111,77002,62825,7914,1100169,203313,502
$320,001 – $345,0003136,71602,50825,9095,1510159,112329,396
Organisations Receiving a Share of Reportable Consultancy Contract Expenditure Current Report Period (2023-24)5 rows · Unit: $'000 GST inclusive

Source table on the Transparency Portal · Licence CC BY 4.0

OrganisationExpenditure$'000 GST inclusive
KordaMenthaABN 362205760382,500
KPMGABN 511946601831,879
Sententia Consulting Pty LtdABN 85639580662937
Ernst & YoungABN 75288172749390
Deloitte Touche TohmatsuABN 74490121060304
Organisations Receiving a Share of Reportable Non-Consultancy Contract Expenditure Current Report Period (2023-24)5 rows · Unit: $'000 GST inclusive

Source table on the Transparency Portal · Licence CC BY 4.0

OrganisationExpenditure$'000 GST inclusive
Jones Lang Lasalle (ACT) Pty LtdABN 69008585260323,515
IBM Australia LtdABN 79000024733264,462
Telstra LimitedABN 64086174781147,923
Red Hat Asia Pacific Pty LtdABN 3509043848555,134
Australian Postal CorporationABN 2886497057950,690

Record snapshot: · This record as JSON