Services Australia Annual Report 2022–23

Non-Corporate Commonwealth Entity · Commonwealth · No report date recorded

Total expenses: $5.56 billion
Ongoing staff: 27,849
Non-ongoing staff: 4,563
Consultancy contracts: $9.2 million; 10 contracts
Non-consultancy contracts: $2.48 billion; 3,409 contracts

Official source

Transparency Portal data for this report (JSON)

transparency.gov.au

Published headline figures

Income statement extract

Total expenses: $5.56 billion (5,563,649 in $'000)
Employee benefits: $3.08 billion (3,078,883 in $'000)
Suppliers: $1.44 billion (1,435,775 in $'000)
Revenue from government: $0 (0 in $'000)
Own-source income: $274.6 million (274,561 in $'000)

Income statement table on the Transparency Portal (JSON)

Staff

Ongoing staff: 27,849 people
Ongoing staff table on the Transparency Portal (JSON)
Non-ongoing staff: 4,563 people
Non-ongoing staff table on the Transparency Portal (JSON)

Staff numbers are headcounts as published in the all ongoing and all non-ongoing employee tables, not full-time equivalents.

Consultancy contracts

Expenditure: $9.2 million (9,151 in $'000)
Contracts: 10
New contracts: 3
Ongoing contracts: 7

Consultancy contracts table on the Transparency Portal (JSON)

Non-consultancy contracts

Expenditure: $2.48 billion (2,478,281 in $'000)
Contracts: 3,409
New contracts: 1,508
Ongoing contracts: 1,901

Non-consultancy contracts table on the Transparency Portal (JSON)

Published disclosure tables 5

Information about remuneration for key management personnel11 rows · Unit: dollars; band averages are per person in the band

Source table on the Transparency Portal: Information about remuneration for key management personnel · Licence CC BY 4.0

Key management personnel remuneration is reported on an accrual basis for the period each person held the role, so part-year amounts are not annual salaries.

Name	Position	Base salary	Other benefits	Superannuation	Long service leave	Total
Rebecca Skinner	CEO, Services Australia	677,218	1,483	101,522	26,092	806,315
Charles McHardie	CIDO, Technology and Digital Programs	480,539	1,608	66,380	12,500	561,027
Michelle Lees	DCEO, Payments and Integrity	426,483	27,583	71,652	24,512	550,230
Chris Birrer	DCEO, Payments and Integrity	401,925	1,483	65,712	20,067	489,187
Jonathon Thorpe	DCEO, Service Delivery Excellence	370,079	1,602	54,671	45,498	471,850
Russell Egan	COO, Corporate Enabling	360,215	1,483	73,474	21,038	456,210
Annette Musolino	Special Advisor	370,751	1,483	59,787	16,995	449,016
Kirsty Faichney	DCEO, Program Design	359,856	1,483	69,404	13,830	444,573
Susie Smith	DCEO, Strategy and Performance	362,497	1,483	58,862	17,457	440,299
Jarrod Howard	DCEO, Customer Service Delivery	363,773	1,483	55,564	19,351	440,171
Grant Tidswell	Strategic Advisor Transformation	426,941	1,483	0	0	428,424

Information about remuneration for senior executives12 rows · Unit: dollars; band averages are per person in the band

Source table on the Transparency Portal: Information about remuneration for senior executives · Licence CC BY 4.0

Senior executive and other highly paid staff rows are bands with a count and averages, not individuals. Never multiply or add averages across bands, bodies or years.

Pay band	People	Average base salary	Average other benefits	Average superannuation	Average long service leave	Average termination	Average total
$0 – $220,000	40	75,118	746	15,914	4,120	31,845	127,743
$220,001 – $245,000	28	192,566	2,325	32,342	8,447	0	235,680
$245,001 – $270,000	58	208,257	1,952	36,842	11,037	0	258,088
$270,001 – $295,000	22	226,724	1,483	41,213	11,649	0	281,069
$295,001 – $320,000	24	248,510	2,263	42,503	12,919	0	306,195
$320,001 – $345,000	12	267,883	1,845	45,757	15,273	0	330,758
$345,001 – $370,000	11	287,802	1,505	54,086	13,925	0	357,318
$370,001 – $395,000	5	295,099	6,480	47,547	36,833	0	385,959
$395,001 – $420,000	1	324,046	1,483	57,690	25,423	0	408,642
$420,001 – $445,000	2	191,213	1,248	35,743	2,971	206,938	438,113
$595,001 – $620,000	1	244,290	1,313	43,890	14,216	253,955	557,664
Total	204	0	0	0	0	0	0

Information about remuneration for other highly paid staff1 row · Unit: dollars; band averages are per person in the band

Source table on the Transparency Portal: Information about remuneration for other highly paid staff · Licence CC BY 4.0

Senior executive and other highly paid staff rows are bands with a count and averages, not individuals. Never multiply or add averages across bands, bodies or years.

Pay band	People	Average base salary	Average bonuses	Average other benefits	Average superannuation	Average long service leave	Average other long term	Average termination	Average total
Total	23	0	0	0	0	0	0	0	0

Organisations Receiving a Share of Reportable Consultancy Contract Expenditure Current Report Period (2022-23)5 rows · Unit: $'000 GST inclusive

Source table on the Transparency Portal: Organisations Receiving a Share of Reportable Consultancy Contract Expenditure Current Report Period (2022-23) · Licence CC BY 4.0

Organisation	Expenditure$'000 GST inclusive
KPMGABN 51194660183	8,350
PricewaterhouseCoopersABN 52780433757	264
Escient Pty LtdABN 20613555810	198
IJ Watt Pty LtdABN 23603419030	91
Sententia Consulting Pty LtdABN 85639580662	87

Organisations Receiving a Share of Reportable Non-Consultancy Contract Expenditure Current Report Period (2022-23)5 rows · Unit: $'000 GST inclusive

Source table on the Transparency Portal: Organisations Receiving a Share of Reportable Non-Consultancy Contract Expenditure Current Report Period (2022-23) · Licence CC BY 4.0

Organisation	Expenditure$'000 GST inclusive
Jones Lang LaSalle (ACT) Pty LtdABN 69008585260	242,378
IBM Australia LtdABN 79000024733	197,632
Telstra Group	178,556
Infosys Technologies LimitedABN 52090591209	55,837
Serco Citizen Services Pty LtdABN 89062943640	52,933