NDIS Quality and Safeguards Commission Annual Report 2024-25

Non-Corporate Commonwealth Entity · Commonwealth · Published 19 November 2025

Total expenses: $173.3 million
Ongoing staff: 858
Non-ongoing staff: 107
Consultancy contracts: $3.7 million; 23 contracts
Non-consultancy contracts: $21.4 million; 286 contracts

Official source

Transparency Portal data for this report (JSON)

transparency.gov.au

Published headline figures

Income statement extract

Total expenses: $173.3 million (173,299 in $'000)
Employee benefits: $122.7 million (122,669 in $'000)
Suppliers: $32.6 million (32,648 in $'000)
Revenue from government: $167.2 million (167,158 in $'000)
Own-source income: $1.3 million (1,283 in $'000)

Unit: Portal template for this table type; the table item itself does not state a unit.

Income statement table on the Transparency Portal (JSON)

Staff

Ongoing staff: 858 people
Ongoing staff table on the Transparency Portal (JSON)
Non-ongoing staff: 107 people
Non-ongoing staff table on the Transparency Portal (JSON)

Staff numbers are headcounts as published in the all ongoing and all non-ongoing employee tables, not full-time equivalents.

Consultancy contracts

Expenditure: $3.7 million (3,675 in $'000)
Contracts: 23
New contracts: 13
Ongoing contracts: 10

Consultancy contracts table on the Transparency Portal (JSON)

Non-consultancy contracts

Expenditure: $21.4 million (21,442 in $'000)
Contracts: 286
New contracts: 135
Ongoing contracts: 151

Non-consultancy contracts table on the Transparency Portal (JSON)

Published disclosure tables 4

Information about remuneration for key management personnel12 rows · Unit: dollars; band averages are per person in the band

Source table on the Transparency Portal: Information about remuneration for key management personnel · Licence CC BY 4.0

Key management personnel remuneration is reported on an accrual basis for the period each person held the role, so part-year amounts are not annual salaries.

Name	Position	Base salary	Other benefits	Superannuation	Long service leave	Total
Louise Glanville	NDIS Commissioner	400,640	0	23,937	5,507	430,084
Michael Phelan	Acting NDIS Commissioner	125,672	0	9,204	2,303	137,179
Natalie Wade	Associate Commissioner	325,140	0	46,392	4,471	376,003
Sian Leathem	Deputy Commissioner, Complaints and Engagement	350,579	657	68,040	9,868	429,144
Catherine Myers	Deputy Commissioner, Regulatory Operations	305,291	2,619	48,550	6,268	362,728
Rod Carracher	Deputy Commissioner, Practice Quality	300,367	841	46,223	5,232	352,663
Lisa Pulko	Chief Operating Officer	270,514	1,758	48,733	8,089	329,094
Alisa Chambers	Deputy Commissioner, Regulatory Policy, Insights and Review	306,543	813	46,700	6,030	360,086
Kenneth Teoh	General Counsel	151,104	952	28,085	4,370	184,511
Pier Robinson‑Tafft	Assistant Commissioner, Planning, Performance and Delivery	160,783	2,378	23,494	2,961	189,616
Tina Daisley	Deputy Commissioner, People and Culture	127,600	196	18,123	1,690	147,609
Laura Sham	Deputy Commissioner, Data and Regulatory Transformation	23,928	0	4,417	227	28,572

Information about remuneration for senior executives5 rows · Unit: dollars; band averages are per person in the band

Source table on the Transparency Portal: Information about remuneration for senior executives · Licence CC BY 4.0

Senior executive and other highly paid staff rows are bands with a count and averages, not individuals. Never multiply or add averages across bands, bodies or years.

Pay band	People	Average base salary	Average other benefits	Average superannuation	Average long service leave	Average total
0 - 220000	7	93,213	-1,261	17,037	2,318	111,542
220001 - 245000	0	0	0	0	0	0
245001 - 270000	2	217,859	887	28,986	5,419	253,151
270001 - 295000	5	235,122	2,187	39,916	5,596	282,821
295001 - 320000	2	265,166	1,252	40,389	5,093	311,900

Organisations Receiving a Share of Reportable Consultancy Contract Expenditure Current Report Period (2024-25)5 rows · Unit: $'000 GST inclusive

Source table on the Transparency Portal: Organisations Receiving a Share of Reportable Consultancy Contract Expenditure Current Report Period (2024-25) · Licence CC BY 4.0

Organisation	Expenditure$'000 GST inclusive
EYABN 75288172749	1,099
EB & Co Consulting Pty LtdABN 26657066245	635
Scyne Advisory Pty LtdABN 20607773295	582
The Quantium Group Pty LtdABN 45102444253	312
KPMGABN 51194660183	227

Organisations Receiving a Share of Reportable Non-Consultancy Contract Expenditure Current Report Period (2024-25)5 rows · Unit: $'000 GST inclusive

Source table on the Transparency Portal: Organisations Receiving a Share of Reportable Non-Consultancy Contract Expenditure Current Report Period (2024-25) · Licence CC BY 4.0

Organisation	Expenditure$'000 GST inclusive
The Martinez HWL Practice TrustABN 37246549189	599
Norton Rose Fulbright AustraliaABN 32720868049	581
Hays Specialist Recruitment (Australia) Pty LtdABN 47001407281	550
Clicks Recruit (Australia) Pty LtdABN 87078625242	498
HiTech Group Australia LimitedABN 41062067878	475