Workplace Injury Commission 2025-26 annual report
Summary
The report's own summary: Chair and CEO Report, page 3
Generated summary: written by an AI model from the report text and checked against the cited pages.
The Workplace Injury Commission reported for the year ending 30 June 2026 on its independent conciliation and arbitration services for workers’ compensation disputes.
The Commission reported introducing a more flexible service model, expanding conciliation teams and creating a role to engage with parties earlier.
The Commission reported 16,134 conciliation lodgements, up 10.5%, and said rising demand delayed the scheduling of conferences.
The Commission reported user satisfaction of 74%, compared with 71% in the previous year.
The Commission reported an operating deficit of $0.7 million against a budgeted deficit of $1.2 million, largely because depreciation and amortisation do not receive cash funding.
In the body's own words
- Conclusion
This rise caused delays to service delivery, primarily impacting the amount of time injured workers had to wait for a conciliation conference to be scheduled.
Finances 4
Total revenue
$44,852 thousand
Printed as
Total revenue 44,852 33,479
Total expenses
$(45,835) thousand
Printed as
Total expenses (45,835) (34,615)
Staff and related costs
$35,866 thousand
Printed as
Staff and related costs 35,866 25,423
Net result
$(731) thousand
Printed as
Net result (731) (1,064)
Staff 2
FTE
184 FTE
Printed as
Headcount 189 162 FTE 184 157
Headcount
189 people
Printed as
Headcount 189 162 FTE 184 157
Executives and remuneration 7
$250,000 – $269,999
5
Printed as
Income band No of Executives $250,000 – $269,999 5 $270,000 - $279,999 1 $280,000 – $299,999 0 $300,000 – $360,000 1 Total 7
$270,000 - $279,999
1
Printed as
Income band No of Executives $250,000 – $269,999 5 $270,000 - $279,999 1 $280,000 – $299,999 0 $300,000 – $360,000 1 Total 7
$280,000 – $299,999
0
Printed as
Income band No of Executives $250,000 – $269,999 5 $270,000 - $279,999 1 $280,000 – $299,999 0 $300,000 – $360,000 1 Total 7
$300,000 – $360,000
1
Printed as
Income band No of Executives $250,000 – $269,999 5 $270,000 - $279,999 1 $280,000 – $299,999 0 $300,000 – $360,000 1 Total 7
Total number of executives
5
Printed as
Total remuneration 1,415 1,409 Total number of executives1 5 7
Total remuneration
$1,415 thousand
Printed as
Total remuneration 1,415 1,409 Total number of executives1 5 7
Total remuneration
$1,905 thousand
Printed as
30 June 2026 $000s 30 June 2025 $000s Total remuneration 1,905 1,901
Consultancies 13
Total
$645 thousand
Printed as
Wholehearted Life Pty Ltd Services supporting development and implementation of organisational culture roadmap 1/7/25 30/6/26 38 – 38 Total 645 73 718
Arinco (VIC) Pty Ltd
$87 thousand
Printed as
Arinco (VIC) Pty Ltd Review of our Microsoft platform and options analysis 7/8/25 10/10/25 87 87
Battleground Group Pty Ltd
$26 thousand
Printed as
Battleground Group Pty Ltd Consultancy services to facilitate a business continuity and crisis management simulation exercise, and provide a detailed simulation exercise report and provide employee training 3/2/26 30/6/26 26 – 26
Cube Group Management Consulting (Australia) Pty Ltd
$80 thousand
Printed as
Cube Group Management Consulting (Australia) Pty Ltd Consulting services to develop a new Strategy & Experience organisational design and structure 11/8/25 17/8/25 80 – 80
Data Agility Pty Ltd
$15 thousand
Printed as
Data Agility Pty Ltd Revision to Information Technology and Data Management Strategy 20/6/25 4/8/25 15 – 15
IPSOS PTY LTD
$198 thousand
Printed as
IPSOS PTY LTD Undertaking survey and research for user experience of WIC's conciliation and arbitration services 16/4/25 30/9/26 198 – 198
Keystone Consulting Partners Pty Ltd
$38 thousand
Printed as
Keystone Consulting Partners Pty Ltd Program Elevate, ways of working and leadership alignment consultation 27/5/26 31/7/26 38 7 44
Korn Ferry (AU) Pty Ltd
$33 thousand
Printed as
Korn Ferry (AU) Pty Ltd Provide advice on role classification for newly created or revised positions, as per the work descriptors contained in WIC’s Enterprise Agreement 12/2/26 30/6/27 33 5 38
Risk 2 Solution Pty Ltd
$19 thousand
Printed as
Risk 2 Solution Pty Ltd Security risk assessment relating to WIC’s office and dispute resolution centre 16/4/26 15/5/26 19 – 19
Shk Asia Pacific Pty Ltd
$39 thousand
Printed as
Shk Asia Pacific Pty Ltd Outplacement support including resume development and interview skills workshops, and job search programs 3/12/25 30/6/27 39 63 100
The Trustee for the Brickle Family Trust t/a MobCo
$61 thousand
Printed as
The Trustee for the Brickle Family Trust t/a MobCo Consulting service for the review of WIC's IT operating model 12/3/26 30/6/26 61 – 61
The Trustee for Workplace Wizards Family Trust
$12 thousand
Printed as
The Trustee for Workplace Wizards Family Trust Provision of workplace conflict and complaint services, and development of proposed IT organisation structure 2/6/26 30/6/26 12 – 12
Wholehearted Life Pty Ltd
$38 thousand
Printed as
Wholehearted Life Pty Ltd Services supporting development and implementation of organisational culture roadmap 1/7/25 30/6/26 38 – 38
Other figures 3
Disputes referred for arbitration
181
Printed as
Disputes referred for arbitration 181 74 54
Number of hearings held
74
Printed as
Number of hearings held 74 76 28
finalised
810
Printed as
Early Resolution Process (ERP), which focused on the need for authorised agents or self-insurers to respond to requests for treatment or payment of expenses by injured workers, finalised 810 matters during the year
About the document
- Edition
- Current edition
- Reading status
- Read by OPAX
- Pages
- 37
- Figures not found in the report
- Head remuneration; Named remuneration