Social Services Regulator 2025-26 annual report
Summary
The report's own summary: Message from the Regulator, pages 6 to 7
Generated summary: written by an AI model from the report text and checked against the cited pages.
The Social Services Regulator’s 2025-26 report covered its second year safeguarding the rights of children and people using social services in Victoria.
The regulator reported an expanded remit covering worker screening checks, the Reportable Conduct Scheme and a greater role in enforcing Child Safe Standards.
It reported revoking a supported residential service operator’s registration and directing the service to close after finding significant harm or risk of significant harm to residents.
The regulator reported 535 registered providers at 30 June 2026 and approval of 297 registration applications during the year.
It reported processing 98% of registration applications within the required 60 days.
In the body's own words
- Finding
In 2025–26, 297 registration applications were approved.
Staff 2
Total employees
210 people
Printed as
Total employees 90 86.91 49 8 54.77 33 32.14 210 198.91 137 24 153.24 49 45.67
Total employees
198.91 FTE
Printed as
Total employees 90 86.91 49 8 54.77 33 32.14 210 198.91 137 24 153.24 49 45.67
Executives and remuneration 8
Executives
10
Printed as
Executives 2 2 0 0 0 2 2 10 10 0 0 0 10 10
$200 000 – $219 999
1
Printed as
$200 000 – $219 999 1
$220 000 – $239 999
2
Printed as
$220 000 – $239 999 2
$240,000 – $259,999
2
Printed as
$240,000 – $259,999 2
$260,000 – $279,999
1
Printed as
$260,000 – $279,999 1
$280,000 – $299,999
1
Printed as
$280,000 – $299,999 1
$300,000 – $319,999
2
Printed as
$300,000 – $319,999 2
$340,000 – $359,999
1
Printed as
$340,000 – $359,999 1
Consultancies 2
Details of consultancies valued at $10,000 or greater
$50,000
Printed as
The total value of this consultancy was $50,000
Code Black Psychology
$50,000
Printed as
Code Black Psychology Working with Children Checks – Risk Assessment and Decision ‑Making Framework $50,000 $50,000 $50,000
Complaints and investigations 3
Mandatory notification
2,693
Printed as
Mandatory notification 1,888 2,227 2,693 +21%
Public notification
780
Printed as
Public notification 523 536 780 +46%
notifications of serious misconduct by WCES workers and carers
51
Printed as
the SSR received 51 notifications of serious misconduct by WCES workers and carers.
Other figures 9
compliance inspections
218
Printed as
the SSR conducted 218 compliance inspections with 85 service providers at 95 sites across Victoria
improvement notices issued
128
Printed as
128 improvement notices issued
WWC Check applications and renewals
489,392
Printed as
489,392 WWC Check applications and renewals
NDIS Check applications and renewals
96,650
Printed as
96,650 NDIS Check applications and renewals
WWC Check exclusions
1,762
Printed as
1,762 WWC Check exclusions
NDIS Check exclusions
510
Printed as
510 NDIS Check exclusions
Finalised mandatory notifications
1,816
Printed as
Finalised mandatory notifications 1,411 1,662 1,816 +9
Open cases as at 30 June 2026
3,157
Printed as
Open cases as at 30 June 2026 1,729 2,298 3,157 +37
general enquiries
1,596
Printed as
the contact centre received a total of 1,596 general enquiries
About the document
- Edition
- Current edition
- Reading status
- Read by OPAX
- Pages
- 43
- Figures not found in the report
- Employee expenses; Executive average remuneration; Executive remuneration total; Head remuneration; Investigations commenced; Investigations finalised; Named remuneration; Net result (no financial statements in the report); Public hearings; Recommendations made; Referrals to prosecution; Total expenses; Total income