Disability Services Commissioner 2025-26 annual report
Summary
The report's own summary: Message from Jen Jackson-Hall, page 4
Generated summary: written by an AI model from the report text and checked against the cited pages.
The office of the Disability Services Commissioner’s 2025–26 report covers its role in resolving complaints and protecting the rights of Victorians with disability.
The office reported receiving 56 new complaints, with one within its jurisdiction and 55 outside it.
It reported issuing three Notices of Advice through an education project about disability advocacy services.
The former Commissioner identified sustainability challenges arising from a small workforce and few matters within the office’s jurisdiction.
In the body's own words
- Conclusion
Merging DSC functions or having a shared Commissioner, as we had in the past, could provide the support and expertise needed for DSC functions into the future.
Finances 2
Total expenses
$706,978
Printed as
Total expenses $706,978
Salaries
$636,075
Printed as
Salaries $636,075
Staff 2
Staffing for the year ended 30 June 2026
Four people
Printed as
Four VPS staff, three full-time equivalent (FTE) as at 30 June 2026.
Staffing for the year ended 30 June 2026
three FTE
Printed as
Four VPS staff, three full-time equivalent (FTE) as at 30 June 2026.
Complaints and investigations 2
new complaints
56
Printed as
This year we received a total of 56 new complaints in comparison to 69 in the previous year
new enquiries
450
Printed as
This year we received 450 new enquiries compared to 391 the previous year.
Other figures 7
in scope
one
Printed as
with one assessed as in scope and 55 out of scope
written referrals were actioned
59
Printed as
a total of 59 written referrals were actioned
Notices of Advice
three
Printed as
we issued three Notices of Advice
calls to our 1800 service
1,186
Printed as
a total of 1,186 calls to our 1800 service
already registered on 1 July 2025
225
Printed as
Registered disability service providers 225 already registered on 1 July 2025
providers provided a complaint report
249
Printed as
In 2025-26, all 249 providers provided a complaint report.
in-scope complaints in total
251
Printed as
submitted 251 in-scope complaints in total
About the document
- Edition
- Current edition
- Reading status
- Read by OPAX
- Pages
- 14
- Figures not found in the report
- Consultancy total; Executive band; Executive count; Executive remuneration total; Head remuneration; Investigations commenced; Investigations finalised; Net result; Recommendations made; Total income