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Official Community Visitors 2025-26 annual report

Annual report 2025-26 · New South Wales · No report date recorded

Official source

Official Community Visitors 2025-26 annual report

PDF · 44 pages · 10.6 MB · files.parliament.nsw.gov.au

Summary

The report's own summary: Message from the Ageing and Disability Commissioner, page 8

Generated summary: written by an AI model from the report text and checked against the cited pages.

  • The NSW Official Community Visitor scheme reported on 2025–2026, providing independent visits to residential care services and raising concerns affecting residents.

    annual report, page 8 · annual report, page 10

  • Visitors reported making 3,235 visits and raising and monitoring 6,169 issues affecting residents.

    annual report, page 8

  • The report recorded a fall in the overall service allocation rate from 62% to 58%, citing growth in disability accommodation services and fewer available visitors.

    annual report, page 8

  • For residential out-of-home care, it recorded 533 of 566 visitable services allocated to a visitor, an allocation rate of 94%.

    annual report, page 9

In the body's own words

  1. Finding

    Visitors raised and monitored 6,169 issues affecting residents.

    annual report, page 8

Other figures 7

  • visits conducted

    3,235

    12 months to 30 June 2026

    Printed as 3,235 visits conducted

    Report, page 11

  • issues raised and monitored

    6,169

    12 months to 30 June 2026

    Printed as 6,169 issues raised and monitored, including:

    Report, page 11

  • matters of concern referred to relevant bodies

    103

    12 months to 30 June 2026

    Printed as 103 matters of concern referred to relevant bodies, including:

    Report, page 11

  • services visited

    2,411

    12 months to 30 June 2026

    Printed as 2,411 services visited

    Report, page 11

  • visitable services in NSW known to the OCV scheme

    4,145

    2025-26

    Printed as there were 4,145 visitable services in NSW known to the OCV scheme, accommodating 12,505 residents

    Report, page 14

  • residents

    12,505 people

    2025-26

    Printed as there were 4,145 visitable services in NSW known to the OCV scheme, accommodating 12,505 residents

    Report, page 14

  • one-off visits

    54

    2025-26

    Printed as OCVs conducted 54 one-off visits to services that had never been visited

    Report, page 16

About the document

Edition
Current edition
Reading status
Read by OPAX
Pages
44
Figures not found in the report
Employee expenses; Executive band; Head remuneration; Investigations commenced; Net result; Staff fte; Total expenses; Total income