Accessing Legal Aid Queensland’s representation services
Report 17: 2025–26. Tabled date: 2026-06-30. 2 recommendations published as HTML.
Tabled Report 17: 2025–26
- Tabled date
- 2026-06-30
- Report year
- 2025-26
Entities audited
- Legal Aid Queensland
Recommendations
QAO's text Addressed to: Legal Aid Queensland
We recommend that Legal Aid Queensland:- investigates and addresses root causes for quality and timeliness issues in assessing applications for grants of aid
- reviews targets reported internally and externally for quality and application processing timeliness
- strengthens quality assurance processes by adopting a risk-based approach to reviewing application decisions before they are finalised.
QAO's text Addressed to: We recommend that Legal Aid Queensland identifies long term solutions to support sustainable service delivery. This
We recommend that Legal Aid Queensland identifies long term solutions to support sustainable service delivery. This should consider:- the suitability of its current service delivery model, considering any outcomes from national reviews of the legal aid private lawyer model
- risks relating to access to services and impacts of potential changes to eligibility thresholds.
Authoritative report — Queensland Audit Office
Source: Queensland Audit Office, CC BY 4.0
Catalogue snapshot 2026-10-09
© The State of Queensland (Queensland Audit Office) 2026
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