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The National Disability Insurance Scheme

Report 14: 2017–18. Tabled date: 2018-05-03. 7 recommendations published as HTML.

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Tabled Report 14: 2017–18

Tabled date
2018-05-03
Report year
2017-18

Community welfare Health

Entities audited

Not identified in the published HTML audit scope.

Recommendations

  1. QAO's text Addressed to: the Department of Communities, Disability Services and Seniors (DCDSS), as lead agency for Queensland Government's National Disability Insurance Scheme (NDIS) implementation

    elevates oversight to ensure Cabinet is advised at regular intervals and in line with significant milestones and deliverables via a sub-committee or other relevant mechanism, to be determined by the Premier (Chapters 2 and 4)

  2. QAO's text Addressed to: the Department of Communities, Disability Services and Seniors (DCDSS), as lead agency for Queensland Government's National Disability Insurance Scheme (NDIS) implementation

    strengthens whole-of-government program management to increase assurance regarding all impacted agencies' preparedness for the NDIS

    This should include:

    • greater detail of planning (at a service level) by mainstream agencies affected by the NDIS, and proactive monitoring of progress, issues and risks
    • revising the scope of the Reform Leaders Group to reinforce senior executive decision-making esponsibilities and oversight capabilities. (Chapter 2)
  3. QAO's text Addressed to: develops readiness criteria for the remaining regions for formal sign-off prior to advising the minister on whether Year 3 transition

    develops readiness criteria for the remaining regions for formal sign-off prior to advising the minister on whether Year 3 transition should be delayed

    This should include:

    • obtaining assurance from the National Disability Insurance Agency (NDIA) that infrastructure will be in place in accordance with the bilateral agreement
    • obtaining assurance from the NDIA that it has sufficiently and appropriately trained staff to accommodate Queensland's estimated third year intake, given that it will include high numbers, a significant percentage of new participants, a diversity of geography, and several Aboriginal and Torres Strait Islander communities. (Chapter 2)
  4. QAO's text Addressed to: develops readiness criteria for the remaining regions for formal sign-off prior to advising the minister on whether Year 3 transition

    establishes formal mechanisms to share lessons learnt regularly and routinely, and risk information between governance groups such as the Reform Leaders Group and Transition Steering Committee (Chapter 2)

  5. QAO's text Addressed to: develops readiness criteria for the remaining regions for formal sign-off prior to advising the minister on whether Year 3 transition

    seeks to refine the terms and conditions in the intergovernmental agreement for full scheme to allow clearer escalation and resolution processes, particularly for mainstream agency service delivery responsibilities (Chapter 2)  

  6. QAO's text Addressed to: develops readiness criteria for the remaining regions for formal sign-off prior to advising the minister on whether Year 3 transition

    establishes the framework, key performance indicators, and data it needs to monitor the outcomes of Queensland NDIS participants and value for money. (Chapter 4)

  7. QAO's text Addressed to: agencies affected by the NDIS in Queensland

    strengthen internal governance and reporting arrangements at the service level so heads of agencies can provide the lead agency with accurate assessments about their agencies' readiness for the NDIS and any emerging risks. (Chapter 3)

Authoritative report — Queensland Audit Office

Report PDF on QAO

Source: Queensland Audit Office, CC BY 4.0

Catalogue snapshot 2026-10-09

© The State of Queensland (Queensland Audit Office) 2026

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